Mallard Cove Apartments

Honestly, living here has been pretty disappointing. The rent prices are super high compared to other places nearby, which makes it hard to justify. The maintenance and management aren't great either – things break and take forever to get fixed. There are hardly any amenities; no pool, gym, or even proper laundry facilities, which is a bummer.

The noise is also a big issue, with constant traffic from the nearby busy roads making it hard to relax. Safety is a concern too, with crime rates... feeling higher and not enough surveillance around. Plus, the environment isn't great, with pollution, occasional flooding, and pests being a regular problem. Overall, not worth the high rent for what you get. Lee mas

The management is terrible! This place is horrible and maintenance take all day to fix problems.

The application process took 30 full days, every week we would hear nothing for days just to be told we were missing more things that weren't mentioned before. Each time, we brought the items to them or emailed within less than 24 hours, it would take them at least a week to contact us again for further corrections & documents (12 in total, only 1 of which was mentioned at all during the original meeting & application). Originally told us we could move in at the beginning of Dec but then there... was some issue with the apt and it kept getting moved back. The first woman we dealt with didnt even admit that this was a problem on their end, just said it was because we apparently has said "we weren't ready to move for 2-3 months" which was completely false and I had to correct her TWICE about.

The last week they told us we had absolutely nothing to worry about and that our application would almost definitely be accepted and able to move in the week after, then literally the next day it got denied, we were told for just barely being above the maximum based on one paycheck where we had a few more hours than usual.

A total blessing in disguise though, we applied to another complex that accepted our application in less than a day and we got to keep the same move in date. But the fact that it took Mallard Cove 30 days to do what other complexes can do in a day betrays serious incompetence on their part. Not sure whether to blame the compliance office or the staff actually at the complex, its easy to do the latter and I think people often do, but going forward I wouldnt trust any complex managed by this company honestly.

I do have to thank Marina in the MC office, when she took over our case halfway through she was more communicative and honest with us about why our application was delayed. She actually listened to me when I asked for transparency & commenication and offered us other options. I think she tried her best to work with us and I appreciated it. Lee mas

People stay way from this property.
The smell of weed is terrible and the hallways always dirty. The management is very poor they don’t clean.
Don’t rent here! They only want money.

If I could write this complex a 0 rating then I would!! Management is horrible and rude! The staff tells lies just to get you to apply and get your money. Asked for a refund for application since I was given false information but I was told "oh well you're not getting your money back" and even the manager Liz is rude! Everyone was super nice up until I submitted my application and it was all downhill from there. Horrible experience!