15/2/25
Verified Renter
My experience with Aquia has been disappointing due to several ongoing issues that seem to be ignored. One of the biggest concerns is the lack of communication—they do not listen to attendance concerns, dismiss recommendations, and show little regard for personal property.
Additionally, there are ongoing issues with the community environment. Neighbors allow their pets to roam without leashes, and many fail to clean up after them, creating an unsanitary and unpleasant situation. Despite these... concerns, there seems to be little enforcement or action taken.
Other issues include poor lighting in certain areas, making it feel unsafe at night, and a general lack of supervision. Unfortunately, rather than addressing these problems, Aquia often provides excuses instead of solutions.
While this place has potential, serious improvements in communication, enforcement, and maintenance are necessary. I hope management takes these concerns seriously and implements meaningful changes.
Reseña de Apartments.com
Administrador de la propiedad en Aquia Terrace respondió a esta revisión
Thank you for taking the time to express your concerns regarding your experience. I genuinely appreciate your feedback, as it is instrumental in helping us understand the challenges our residents are facing.
I sincerely apologize for the... disappointment you’ve encountered, particularly regarding communication and community standards. I assure you that your concerns about unrestrained pets, sanitation issues, poor lighting, and overall safety have been noted as we strive to create a safe and enjoyable living environment
Please be assured that we are committed to improving our processes and addressing these issues promptly. Your input is vital in helping us make Aquia a better place for all residents.
Best,
Aquia Terrace Management
