Avalon Dunn Loring Apartamentos

DO NOT LIVE HERE. Don’t get fooled by the nice looking building. I had the worst experience living here with so many things that broke such as dryer machine, elevator, garage door, front entrance, and bowling alley. Dryer took almost 3 months to get repaired because each solution was a temporary fix. When elevator gets broken, the entire building shares the other one which takes a long time especially during rush hour. It takes 1 - 2 weeks get it fixed. The front door of building and bowling... alley is STILL BROKEN and not fixed. I was never able to use the bowling alley for 1.5 years of living here. It is crazy how they charge expensive amenity fee for everything that breaks!

Some concierge people are rude and unwelcoming when I went to go pick up a package, borrow cart, or ask to use bowling alley. Sometimes leasing office closes randomly and I had to turn away several times when I needed to ask something. The phone number to reach the office also never directs to leasing office and very difficult to reach anyone.

Moreover, the garage smelled like pee for several months. It was extremely irritating and unpleasant to get from your car to the elevator. What was worse is the weed smell coming from downstairs neighbor. It was addressed few times but that person still managed to smoke weed in a non-smoking building. Noise was another issue coming from upstairs. There were heavy footsteps and kids running around throughout the day. Very annoying to work remotely.

Worst of worst was when my bicycle was stolen that was locked up in the G1 with other bikes on the rail and it was worth over $1000!! This building does not provide a safe bicycle rack. I reported the stolen bicycle to the police but it was never found. The community did nothing about this issue.

I will NEVER recommend this place to anyone and will never return. Lee mas

I've been living at the Avalon for two years now and it definitely has its ups and downs. Firstly, the concierges here are AMAZING, especially Antoine and Anyssa! Like when Anyssa sees me leave to walk my dog, she'll have my packages waiting for me when I return, and Antoine once even brought me back a souvenir when he visited the country my family is from... they really make living here more enjoyable. I also really love the events they host although they tend to be few and far between these... days, especially the food trucks.

I will say in my time here (2 years) we have had our fair share of issues... to name a few:
-Drying machine has broken twice
-Kitchen stopped receiving electricity randomly
-A/C stopped working
-Uncountable garage and elevator outages over the last two years (both elevators have never been out at the same time, thankfully)
-And honestly, I'm sure there's more that I'm just not thinking of right at this moment.

WITH THAT BEING SAID! While it's all very inconvenient and frustrating at times, the maintenance team here is fantastic! I don't think I've ever gone a full 24 hours after putting in a maintenance request without a response and they almost arrive the next day, but they are very quick and reliable at getting the problem taken care of! Sometimes I feel like I may have settled moving here but overall I've made the Avalon my home for the last two years and I probably won't leave until I'm ready to buy :) Lee mas

Jose (maintenance) and Kim (front desk) are wonderful, everything else is awful. The ongoing fire alarm issue, the whole building smells weird, the garage door is always busted, and just a complete lack of care for the amount of money you pay. The amenities should be updated for sure, the gym looks worse than my college basement gym. The hallways also need updating, there’s ripped up carpet, doors are dirty, and the garbage room is always atrocious. The units that have not yet been renovated are... pretty beat up. The whole place inside and out just looks terrible. Also, I will add that 98% of neighbors are the RUDEST people I have ever met (and that’s coming from me being from NYC). Just overall extremely unpleasant experience. Lee mas

Do not live here. It may be a nice place with nice apartments, but the leasing office only wants you for money. When we signed the lease, the apartment had promised us that they would reduce our rent each month throughout our lease. They then deducted all of that money during that first month, and pushed us to potentially pay more than promised every month. After being told that it was "okay" to back out of the lease, the collector from the apartment called us on the day the first month's rent... was due, forcing us to pay both first month's rent for both this disgusting company and our new, more sophisticated, complex. I repeat, do not live here. They are not there to help you in any way. Lee mas

The worst experience! Call leasing office picks up “Yo?” Unresponsive, unprofessional, amk