1/9/23
DO NOT RENT HERE
DO NOT RENT HERE!
I was a resident there for 2 years. Shortly after moving in i advised that the floor in the bathroom had a hard lean so every time i went to the bathroom there was a hard lean to the left. What was done about it? Nothing, but i was patient with them. When i tried wondering why so many of my clothes got messed up and shrinking when i put it on cold they came and found out the hoses were crossed where the hose from hot water went to the cold hookup and the cold hookup went to... hot. What was done other than just fixing it? Nothing. When my lease was coming to an end a week before i was going to move out the dishwasher broke. It had been leaked that "since i was moving out anyways there's no urgency to replace the washer" so i had to wash everything by hand. I was patient with them and left the apartment in good condition. When i moved out i vaccumed it up and cleaned it up to make sure i would get my deposit back. I left the key in the box as instructed and when i called to let them know i left the key the response from them was "we'll let you know if you owe anything for carpets/blinds etc" (in other words the impression i get is they pull this crap often). They want to charge almost 700 ON TOP of the 350 security deposit to replace ALL THE CARPETING IN THE APARTMENT because in the note the carpet company wrote is they believe there was pet urine due to an odor........i work from home and whenever i am not home the dog is crated. Also, if you own a dog you are paying extra for the dog. With that said, they said they can make a decision to just replace it and forget the idea of cleaning it and expect me to pay the bill. Keep in mind i have lived in a couple states at multiple apartments and i HAVE NEVER lost my deposit, let alone had an additional charge on top!!!! They are now saying that they chose to replace the carpet, i had no say in the matter and if i don't pay it they are sending me to a credit agency.
One of THE WORST PARTS is that over the last 2 weeks i have called Drucker and Falk Corporate number on over 5 different occasions (8/16, 8/21, 8/28, 8/29. 8/30) and have 2 case numbers open where they promised a property manager was supposed to call me back and they have REFUSED to even give me the courtesy of a phone call back. I am EXTREMELY disappointed in their lack of professionalism and i would strongly recommend reviewing this before you decide to move in here.
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