Metro 112 Apartments

I've been living at Metro 112 for two years now and have an amazing experience! The leasing office is outstanding – they're always easy to reach and incredibly helpful. Any issues I've had were addressed and fixed quickly, which I really appreciate. The amenities are fantastic, especially the gym – it's clean and well-maintained. Another part is the floor plans, they are spacious and thoughtfully designed. Highly recommend if you're looking for a great place to live!

The maintenance staff is very efficient. Thanks for your help!

Building security is terrible / nonexistent. While I lived here, the front door never locked and the elevator had no security feature. Anyone could walk in and take the elevator from the lobby up to any floor. The package room door also did not lock and windows showed huge piles of packages all over the place, not in lockers. Multiple times my packages went missing and I assume they were stolen by a nonresident. Once, I walked into the building to find a homeless person sleeping in our lobby... .

In addition, I had many maintenance issues. My dishwasher broke twice and it took them over a month to get it fixed, and the manager accused me of lying to try to get a nicer dishwasher, even after I sent photos of my whole kitchen flooded. Then my microwave broke, and my dryer did not dry any clothes unless I ran each load through 3-4 cycles.

In addition, the building elevators and hallways have a terrible odor. There is a "valet" trash service which means many residents leave their trash out in the hallway in plastic bins that don't contain the smell. Most of the time it smelled like dead fish. The parking garage doors also broke multiple times and it seemed like elevators were always breaking. Overall, the building is in disrepair and not equipped to handle so many residents. It seems they don't have the budget to keep things up to speed.

Now, they are trying to charge me to replace the carpet in my unit, since they know I had a dog and they can claim pet odor. I don't trust any of the management here after my experience; it seems like an attempt to collect money on top of my security deposit.

Overall, living here was an extremely stressful experience and I only stayed so long because my new construction home kept getting delayed.

The one good thing I will say is that the office staff and maintenance crew are helpful and friendly. It's not a reflection on them. But I would NEVER recommend a friend to live here. There are so many nice places in downtown Bellevue. Pay a little more and avoid the stress. Lee mas

Competitive pricing compared to other apartments in the area while having a lot of amenities and very convenient stores/locations within walking distance.

The parking information is incorrect. When I rent it they said it's 150 dollars with elevator accessible but not for Phase2. The one I rented is phase 2 and it's parking fee is 200 dollars and moreover, there's no available parking space for me! It was my one of key condition to choose an apartment regarding my health condition. They said if I want to move out I have pay 3 times amount of rent.
And the dishwasher is broken and it's not fixed yet(3 weeks past). The customer service is worst.