Sofi Lakeside Apartamentos

Great Thank you Great staff always complete request as needed and take care of resident needs

My wife and I moved into Sofi in October 2020, about the time that a new management company took over. Great service from office staff, especially Hannah (she left though) and now Victoria and Madison. Both of them (Leasing Consultants?) are quick to help with any question or issue I have. It's really nice to be in a complex that seems to appreciate tenants for once. I really like the tenant events they plan here, my favorite so far was a gourmet hot dog stand catered for free with unlimited... hot dogs. They also plan resident contests like for decorating your door. I actually like the valet trash service, only $25 a month and (most days) you just put your trashcan outside your door at 7 and someone empties it by 9.

While we experienced many of the maintenance issues at first that have been mentioned in other yelp reviews, new management is working hard to fix things and work orders are usually turned around pretty quickly. True, past maintenance must have been horrible as every time current maintenance guys are working they explain everything that is wrong with how it was done before. As of now, everything is fixed and we're really enjoying our wood fireplace (rare to find in an apartment complex), patio, and relaxing view of the back of the property. Lee mas

The staff is amazing and i Never had a problem living here. Would definitely recommend!

Fenced community but no parking EVER past 4 and you’ll have to park out where the crack heads are good luck

I would absolutely NOT recommend moving here! The management here is terrible! I have lived here for a year now and for several months we had no issues. Recently they changed management and we have had nothing but issues since! It is nonstop! They change things without giving you notice like when rent is due without a late fee. Even when you can show that that is when you have payed the entire time you have been there without issue. Then they put a paper on the door saying the late fee is due... and that you can pay with CASH or cashiers check, ect. I take in cash like it says and they refuse to take it even though it’s says they accept that. The only thing they have to say about it is that they are required to say they accept it but that they still won’t take cash. They also changed where now you can only put trash out after like 5pm when they pick up trash around 8pm. If it is not between that time you get charged $20 everyday. I work from 1pm-10pm. It is impossible for me to be able to do that. I went into the office to talk to them and there were at least 6+ other people there about the same thing. They told one man that if he didn’t use the service he would also be charged and then charged for the trash can as well. These are just a couple examples but like I said it is nonstop! Most of the time when you try to go in to talk to them you are told you can’t even talk to the manager while she just sits and hides in her office. I have seen and heard of so many people either breaking their lease or moving at the end because everyone is so fed up! I am also leaving and you could NOT pay me anywhere near enough money to stay for even 1 more month! Please do yourself a favor and steer clear! Lee mas