Tessera Apartamentos

This is the worst place Ive ever lived. They change the office hours without notice and are suddenly working half days and the maintenance is terrible. They put little effort into amenities and let things stay broken. If you ask for a follow up they dont respond for days. Management seems to not care about its tenants and then pick and choose which residents to support.We have disruptive neighbors they do nothing about except claim theyve talked to them. If you get a package you better hope you... have a day off because management wont be in the office when you come home.

By the way if you expect to get mail make sure you work from home because their office hours which include picking up mail are only from 2 pm to 5 pm and theyre outright closed on Tuesdays so dont expect your mail on the second day of the week. So we are now forced to setup a PO Box even though this place receives mail. Ridiculous. Lee mas

Very friendly staff and extremely communicative. We were walked through the entire process, never left in the dark and wondering, and actually turned down another apartment complex because Zhanna and Tessera were much more transparent and forthcoming about what we needed to get in. We finally were notified of our tenantship, and were welcomed in a friendly and thorough manner. The apartment is spacious and clean. The balcony is new, and the dining room walk in is HUGE. I think we'll be very... pleased living here.

C & L LDV Lee mas

This place is dysfunctional, dirty, and just plain awful. The apartment when I first moved in was very dirty, a lot of the appliances did not work, the front office operates from 9-5 so good luck getting in, if you work. There is literally never any parking. Multiple apartments have black mold. The show case apartment is 100 times nicer than the apartment you will actually get. I am excited to break lease, it’s work the 3 grand to get out of here

I moved here in September and was never given the move in packet with the overview of what is wrong with your apartment, even after asking 3 different times. The toilet leaked and the neighbors upstairs smoke cigarettes in their apartment. This made my apartment smell like this, and they did nothing about it.

I have complained about mold growing in my apartment 2x and they told me to open my window to let the moisture out. It is 30 degrees outside, I do not want to open my window.

Management... never answers emails or telephone and closes the office before closing everyday. I do not recommend living here. Lee mas

I would never rent from them again, the 2 ladies do not care about this place, I have reported 3 times a problem with my dishwasher and they ask if they can enter to fix it and I say yes but it is never fixed. The appliances are the cheapest you can get, Your lucky if you find them in the office. You will hear gunshots in the night. It's best to avoid Tessera apartments and it's management. There is nothing luxury about these apartments. Can't wait for my lease to end. And don't believe the... office hours, they never abide by them. Lee mas