6/3/25
Verified Renter
Incomplete move in My move-in experience at this apartment has been extremely disappointing. The unit was clearly not ready or properly maintained. The front door is missing the middle and bottom screws on the hinges, which is a serious safety issue, and another interior door is completely missing.
The bathroom toilet was clogged upon arrival, which is unacceptable. On top of that, the closet rods were missing, making the closets unusable, and all the drawers throughout the apartment are dingy,... dirty, and in need of fresh paint or replacement.
For the price of rent, I expected at least a clean, functional, and secure space. Instead, I was met with incomplete repairs and poor upkeep. I would absolutely not recommend this property unless major improvements are made.
Reseña de Apartments.com
Administrador de la propiedad en Woodbrook respondió a esta revisión
Hi,
We're truly sorry to hear about your less than satisfactory move-in experience. It's our aim to provide a comfortable and well-maintained living environment for all our residents. We understand your concerns and we take them seriously. We... encourage you to reach out to our office so we can address these issues promptly and work towards improving your experience.
Sincerely,
The Woodbrook Management Team
