Kirkland Crossing Apartamentos

Love my apartment home! I moved back from Arizona after 29 years and ended up in Kirkland with all of my brothers. Kirkland Crossing is peaceful and located at the crossroads of everything - Bellevue, the 520 to Redmond and Seattle, the Lake! Railroad Trail a block away, and still neatly tucked away enough that you don't have too much traffic. The staff are friendly, professional, and caring. I am grateful to have found a beautiful, friendly place where I trust my fellow residents and feel... comfortable any time of day and night. The apartments are well constructed and attractive and very pet friendly. the grounds are pretty and well kept and the additional amenities like the gym, game room and roof top patio complete the package.
I would recommend this location to anyone, and the price is mid-range for the area and similar apartment homes. Lee mas

Great move in I didn't have a single issue while moving in. The process was very smooth and the people working there were quite helpful.

Helpful Leasing Staff and Great Building My partner and I have been living at Kirkland Crossing for four months and have no complaints! The staff are very responsive to any maintenance issues or questions that we have. Everyone is friendly and have made living here quite enjoyable. The apartment itself is updated and modern to our liking, and the walls aren’t thin so we barely hear our neighbors above or next to us. The tenants here are respectful and nice, which is a big plus. I have already... recommended this apartment to some friends who are moving to the area. Overall, our experience has been nothing but pleasant! Lee mas

The stay with them was okay but the move out has been nothing but a nightmare. I moved out of the Kirkland Crossing Apartments about 3 months ago(April 13th 2022) and I informed the move out date on time, signed the vacate form on time and then, to drop off the keys I had to visit the leasing office multiple times(all during working hours)/call their office multiple times but to no avail, so, I leave the keys in the apartment I vacated and shoot them an email to confirm that they received the... keys. They responded on April 19th, after my repeated emails for confirmation, that they recovered the keys.

On May 13th, I receive an Eviction Notice from Bellevue Conflict resolution Center to vacate from an apartment that I already moved out of. I had to reach out to Kirkland Crossing, a month after moving out, to inform them that I moved out and asked if there were any other action items remaining on my end. They say they sorted it out and informed me that: "At this time, the only balance still owed was for utility usage in March & April 1-13th, when you occupied the unit, and the cleaning fee. We have processed the security deposit refund to cover that charge."

A few days ago, I see a derogatory remark on my credit statement from Kirkland Crossing for $275. I reached out to Kirkland Crossing AGAIN, 3 months after moving out, and was told that the charge is for utilities. If I did indeed owe anything, a more appropriate way would have to been to reach out to me before putting a derogatory remark on my statement especially because I reached out to Kirkland Crossing team to see if there were any action items from my end to complete the move-out and they themselves confirmed that they have processed the security deposit refund to cover the utilities charge. I had a perfect credit score and it will go down/ruined because of no fault of my own. AVOID at any cost. Lee mas

I moved out 2 years ago and now June 2022 receiving harassing calls from their representative to pay back part of security deposit? They are saying I now owe ~$350, but cannot provide any statement.
I received my security deposit refund in full back in November 2020 so we are done here.