1/5/24
Be aware of overcharging
Great location to greenlake and amenities are ok. Gym does not have lots of weight options. PLEASE document scuffs and painting marks on move in. I wish I read reviews before about this they will charge you for painting the apartment and cleaning fees regardless. You will not get your deposit back unless they just painted your place before you moved in. The doors constantly went out and you would be stuck outside for a few minutes. This happened multiple times and they eventually would have... maintenance help open the door manually. Very inconvenient and unsafe when it happened at night. Great neighbors and dog friendly
Reseña de Apartments.com
Administrador de la propiedad en Green Lake Village respondió a esta revisión
Thank you for sharing your experience. We're glad to hear you appreciate our location near Greenlake and find our amenities satisfactory. Your feedback regarding the gym and the need for more weight options is duly noted, and we'll certainly explore... opportunities for improvement in that area. Regarding move-in procedures, we understand the importance of documenting any existing scuffs or paint marks. Transparency is key, and we strive to ensure that residents know of any pre-existing conditions in their apartments. We apologize for any confusion regarding move-out charges. It's our policy to ensure that each apartment is returned to its original condition, including necessary painting and cleaning, to maintain the quality of our community for all residents. We'll review our communication processes to ensure that expectations are clear for future residents. We appreciate your positive comments about our neighbors and our pet-friendly environment. If you have any further concerns or suggestions, please feel free to reach out to us directly. Your feedback helps us improve and better serve our community.
