Nova Apartamentos

My experience at Nova has been a mixed bag; overall, management is alright. They are friendly and get to maintenance requests in a timely manner. The tenants more or less keep to themselves.

Onto the issues:

The garage has been repeatedly broken into the last several months. Several tenants had their cars broken into (including mine) and personal items stolen. There is street parking in the area but is limited to 2 hours max. You either have to pay for garage parking or constantly move your... car to avoid getting ticketed on the street.

It is LOUD. Newer apartments aren’t known for their soundproofing but combined with the apartment’s location, you will hear a lot of street noise, especially on the west side of the building. Nearby is a lumber yard, a YMCA, and every week Swedish Healthcare parks a trailer on the street with the generator running the entire time. Due to the area’s zoning all of this is permissible, even during quiet hours.

For the most part I don’t hear my neighbors but one has taken up loud yelling and turning up the volume on their speakers during quiet hours.

If it matters to you, there are not very many amenities offered, like a gym, but it keeps the rent lower than comparable buildings in the area.

Overall, Nova is a mixed bag. I want to like it because of its location (close to lots of grocery stores, parks, etc.) and the rent is decent. However, security issues and at times inconsiderate neighbors are the biggest drawbacks. I would look elsewhere if I were you. Lee mas

As I'm writing this review, building management finds it acceptable to install a new carpet in the apartment above me at 8 pm. When my washing machine broke it took 2 months to get a working replacement

The noise is so bad that you can hear every footstep when the person above walks and you can even hear when they flush their toilet. The room that holds the recycling has not been cleaned in years

This building gets really hot in the summer, you need a portable AC to survive

Any option has to... be better than renting from Nova Lee mas

Ive tried reaching out multiple times through phone and email and no one returns my calls. ive left voicemails and sent emails asking about availability but have yet had anyone communicate back with me about a simple tour of any apartments. The website doesnt list rent prices, it instructs you to call to inquire about the rent...did that, but no one seems to work there. Ridiculous.

Not a good sign. if customer service is this poor for interested tenants, i cant even imagine how they treat the... current residents. ill look elsewhere. Lee mas

They charge $150 for parking. Not worth it when there are lots of street parking. The management is difficult to deal with. Packages get stolen and the elevator and carpet in front of the elevator is always dirty. Neighbors host parties While you have paper thin walls and floors.

Packages were being stolen frequently. Maintenance does a terrible job at repairing and a long time before they come in and fix it. You can hear everything through the walls and floors all the time. I can hear foot steps from above and my neighbor flushing the toilet or using any type of plumbing. The trash and recycling bin is always over flowing.