20/7/22
Unethical
Very unethical management. It has been three years since I lived at Stream Fifteen and I am now receiving spam calls from a collections company saying that we owe cleaning charges that were worth more than the deposit on our apartment from three years ago. When we moved out, money was taken out from our deposit for our cleaning. We cleared with management at the time that we did not owe any more money and we got almost our full deposit back. It doesn't make sense to give us our deposit back if... charges were pending. We received no correspondence after move out from Stream 15 via our mailing addresses, emails, or phone numbers about further charges. I'm very disappointed in the way that this has been handled and the way Stream 15 management has given all of our information to a collections agency who is now contacting us three years after move out regarding charges that are not valid. They are extremely difficult to get ahold of and have made no effort to correct this situation. It seems like other tenants have had similar experiences.
Reseña de Apartments.com
1 persona encontrada esto útil