16/12/24
unfair and unprofessional customer service- i do not recommend
I tried to rent here again after living here previously. When I tried to apply they told me that i am on a do not rent list from this apartment complex. They refused to tell my why I am on this list or what i did wrong to be put on this do not rent list. When I resided there previously I always paid my rent on time and did not cause any problems and I did not have anyone who works there tell me what i did wrong. So they are telling me I can not rent there but refuse to tell my why or what I... might have did wrong. You would think if you are not going to rent to a potential client they should get an explanation as to why-noy just we do not want to rent to you and refuse to explain the reason why. As you can probably understand this is a frustrating experience. In my opinion this is very bad and unprofessional customer service. I do not recommend applying here with this type of customer service that apartment complex displays.
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