6/11/24
Awful and not worth your money
They gave us a one bedroom when we needed two bedrooms. We didn't realize this mistake until move-in day. We had to sign the lease several times because they kept making mistakes on the lease. Parking is awful. There is very little space between you and the other cars. You have to squeeze yourself between your vehicle and the car parked next to you just to get out of your car. Plus, if you come home late, you'll have to park so far away from your apartment. I gave them my new address to... forward the final deposit check. It's been three months and I still haven't seen the check. Turns out, they mailed it to the wrong address even though I've given them my new address several times. Honestly, I could keep going with a long list of why this place is one of the worst apartments I ever lived in. It's awful and I'm truly disgusted with how they treat the residents. DO NOT RENT HERE.
Reseña de Apartments.com
Administrador de la propiedad en Walnut Grove Landing respondió a esta revisión
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your time with us. Your concerns are important, and we take them very seriously. We understand how frustrating it must have... been to move in and find the apartment did not meet your needs. We are actively working to improve our communication and ensure that all requests are accurately documented. We are sorry to hear about the issues with the wall paint. This is not the standard we strive for, and we will be addressing this with our maintenance team to ensure it does not happen again. We take safety very seriously and are concerned to hear about your experience near the leasing office. We encourage residents to report any incidents directly to our management team so we can address them promptly. Your safety is our priority, and we appreciate you bringing this to our attention. We apologize for the delay in returning your deposit and for the error in mailing it to the wrong address. We will review our procedures to prevent this from happening in the future. Please reach out to us directly so we can ensure the matter is resolved as soon as possible. We appreciate your feedback, as it helps us improve our services.