Northern Pines Apartamentos

Management team is always willing to work with residents, maintenance quick to respond and always knocks and or text prior to coming over on a maintenance request from residents. Always professional and helpful when they can be. Not sure were last reviewed lived here must be different Northern Pines since manager is male for last couple of years. I am moving out of state and thoroughly enjoyed my my for the past 4 years here. Give them a look

I would highly, highly recommend looking elsewhere for your housing. Management of Northern Pines dismissed us too many times in our 12 months living here. I knew something was wrong when picking up the keys for our new place and seeing that it was a completely different layout and apartment than what we were shown and promised when signing our lease. When we complained to management, we were told that yes, we were showed the wrong unit but there was nothing they could do about it. We had... countless maintenance issues, one of which a maintenance man walked into my bedroom at 7 a.m. without knocking or announcing his presence, and one of which they never resolved and blamed us for even thought we had only been there one week. I had to deep clean upon arrival because it had not been cleaned properly when we arrived. Management is rude and tried to walk all over us numerous times. They listed our unit as a “2 bed” apartment when it really is a one bed with an office space that they claim is the second bedroom. There is no closet in the second bedroom and when I brought that up, management said “well not everyone needs a closet”. Hallways were disgusting, neighbors are huge weed smokers which wouldn’t be a problem for me if it didn’t seep into our apartment and make it smell as well. This place clearly meets the bare minimum with “legally” running this complex and has no compassion for residents. I could write a novel about all my complaints about this place. However, I will just recommend looking elsewhere. Lee mas

As others have said, there are fees for EVERYTHING, it's all in your lease, but there's so many little things they'll charge you for. I've lived here about 2 years, staff is friendly and the woman all of the old reviews are about isn't there anymore. Occasionally all of the water will come out ORANGE and cold.. my fireplace has stopped working several times since I've moved in and I don't really use it often enough to bother with maitenence. I'd say these apartments are okay at best, by no means... "luxury." At least in my unit, all of those "luxury" features are pretty outdated. Rent's went up $20 every year. Lee mas

I lived at Northern Pines for 2 years, loved it. Ac and heat was great, every time I called for maintenance it was completed that same day. Rent went up $10 after the first year and $20 after the 2nd, which is why I decided to purchase a house. I gave my notice on July 23rd to move out on August 31st. I had a pre move out inspection, and was approved to move out. I was told there was a waiting list for lower apartments and it was rented right away. I was told I had to move on 8/31, I was... told the new tenants weren't moving in until 9/7. But I was not told I was financially responsible for that 1st week in September. So I was charged for that first week. Grrr.
I paid. $250 fee to have a dog. Because it's a fee you don't get that back. Grrr. I got charged a $34.68 for re-rent advertising charge - a although it was resented from a waiting list. Utilities services Is who takes care of your utilities, they charge a $10 Move In fee AND a $15 Move Out fee. Oh and they charge a $4.50 monthly service fee. Grrr The security deposit I paid when I moved in was $500 my check today was $281. So my advice it read everything carefully, when you move out, what ever conversations you have with management record it or have it written down. I had such a good experience there until this. They certainly get you on fees and charges etc. Lee mas

First off, my encounters with Michelle (manager) could not have been more opposite of the negative feedback on here. As someone who is also in a leadership position, I can appreciate a true mutually respectful relationship. Whether it was in or outside of working hours, Michelle always took care of our concerns and did so in a timely professional manner. Never once did I feel Michelle was not looking out for our best interests. The actual unit itself is not anything special but you will quickly... learn you get a lot of bang for you buck. The central air/forced air heat work incredibly well, and the hot water is almost too hot and never runs out. Oh, and having a dishwasher, and washer/dryer in unit is fantastic. Our lower unit faces Memorial Dr (STRONGLY recommend a unit that faces Memorial) so we don’t even feel as if we are in a complex. We have a big lawn where our dog can play, and we can park our car right out front during the day. Lee mas