Terrace Lake Apartamentos

I really like Lexington Management overall, however they advertise as a smoke free property and that just isn't the case! We have been at this property for a year and really enjoyed it until...... we could smell smoke and Marijuana!

We reported the situations immediately to management. We were told they were doing an "investigation" but they could not tell us the results. We are currently on week 3 of smoke interrupting our lives. I have asthma and am allergic to tobacco so this affects me... immediately and severely. Lexington has done nothing! I purchased a special detector used by hotels to document the occurrences. Lexington staff is avoiding our calls and told us we need video evidence or physical evidence like cigarette butts before they will do anything.

So really the lesson is, if you can get away with it, we don't care! I would have highly recommended Lexington had it not been for this experience! Lee mas

Lived at Terrace lake for 2 years and rent kept going up and it kept getting worse. Maintenance was bad at fixing the right things even when specified. The snow removal got worse after rent went up and surprised no one was injured. Management is bad and very awful to work with and can't talk to anyone on the phone. The move out process was bad. Couldn't enjoy our apartment for the last 2 months we lived in it, because the constantly showed it. After doing a lot of cleaning they claimed it was a... mess and charged us for 8 hours of cleaning of dust. The move out review said drains were acceptable and then they changed it to get more money out of us. Worst experience of my life 0/5 stars. Lee mas

I find it so UNFAIR how the policy is NO PETS. & can even be evicted if someone has a pet. But yet again i see a lot of people with cats & dogs. When i asked Jenny about that. Her response was only some are approve. & when i asked her what was the procedures to get approved or who can i contact about that, and she said she can not give any info on that... WHY, is my question. Does not seem fair at all. & quite frankly i find it ridiculous. If its a no pet policy then ALL should have no pets. If... those who pets are paying more, let us know, im sure we (the rest of the community) wouldn’t mind paying more just to have a pet.

Love the place don’t get me wrong, very calm and beautiful but these “policies “ are ridiculous. Lee mas

My fiancé and I have only lived here a short while, but have been dying to leave a review since we first got in contact with management (Jed) in April. We live in the 1b1b loft style, Coral, and love it! It’s everything we could have hoped for and more. The interior is gorgeous and up to date. The space is huge for the price, and a great/unique layout. The apartment is silent - we have kids living next to us and I only know that because I’ve seen them walk in, have never heard them. Residents... are nice and good mixture of people (small families, young adults, married couples). Beautiful, natural lighting all throughout the day in every room. Next door to a nice residential neighborhood, but right off the highway and close to things like gas stations, restaurants, and movie theaters. Yet, still very nature-y (without the bugs). Lawn is well kept and management has been incredible. The only “issue” is that the loft does get quite warm - air doesn’t seem to flow well up there. However, with a fan, it’s doable. I’ve heard from others living in a bedroom in the loft, it’s unbearable in the hot summer months, which makes sense. But were using it as a office space so no biggie. Seriously, can not recommend this place more.

Speaking to management - we set up a tour in April and a few days before, Jed called to let us know that someone put down a deposit on it. We were really bummed and asked if there was a way we could be notified if another one opens up. Within the next two weeks, as soon as something did, Jed notified us and we were able to set up a tour right away. He kept us updated about the status of the play and gave us tips about when to apply and put down a deposit in order for us to get it. This is our first apartment together and I’m a worry wart, so I’ve had plenty of questions which Jed is more than happy to answer and always answers within 24 hours, usually in an hour. Beyond happy with the personal touches and to have a management that genuinely cares, especially even after you’ve moved in Lee mas

I want to start my review by thanking Jed, for always responding quick to any maintenance, or concerns I had. The apartments are in a great location. They are very reasonably priced and quite. I loved living here! Honestly, what sets these apartments apart from others is the management team. I've lived in many places where once you sign the lease they no longer care about you. If you want fast efficient service from your landlord, and a super cute apartment; this is the best place to live!... Thanks again to Terrace lake, and especially Jed, for making the past year great and worry free. Lee mas