Regal Pointe Apartments

The apartment is just fine. There were some issues with the light bulbs and other stuff that were taken care of promptly. The management staff is friendly and helpful. Very nice people. The the maintenance guys! Augustun and Omar and great. Funny, knowledgeable and I like them and know I can count on them.

We reported multiple issues while living there with no response. We broke our lease after new neighbors had a pit bull off leash and another on leash that was very aggressive. We couldn’t use our front door for fear of said “dog”. Our lease said no pit bulls but they ignored that. Their only form of retaliation was to charge us $500 for advertising the unit when we left. The clientele is definitely going downhill for the amount of money they charge for rent.

Constant problems! When we moved in, we had broken blinds. We were told the blinds had been ordered & would be replaced soon. Maintenance has very limited hours & would only replace the blinds (that were broken before we moved in) during limited hours. With our work schedule, no one would be home & we told the office that we weren't comfortable with someone alone in our apt with our animal. So I had to take time off of work to sit around waiting for maintenance to fix something that should have... been fixed before we moved in. WE DIDN'T BREAK IT! The maintenance person who came to fix our blinds didn't actually fix anything. He placed them in the slots & didn't secure them, so when I went to use them, they fell & broke again. My boyfriend then had to take time off of work so they could get fixed YET AGAIN.
Since moving in, we've had to call the gas company 3 times for gas leaks. I've also had to call the office several times because our thermostat wasn't working. Every single time, I'm taking more time off work & waiting all day long for someone to come because they're so busy. They won't set up a time-frame for someone to come by, you literally have to be available the entire day. The problem was supposedly fixed, yet I kept waking up to an apartment at 55 degrees when the thermostat was set at 70. It got to a point where I couldn't take time off anymore & we managed living in an ice cube all winter. My BF & I both tried working with maintenance to ensure they would be there during a specific time frame, i.e. in the morning, so we could go to work in the afternoon or get errands done & they won't accommodate. My BF had several days off work for the holiday, & we wanted maintenance to come to fix something. We told them he was available Mon-Wed from 8a-12p, we were told someone would be by. On Wed at 11:30 when still no one showed up, my BF went over there & talked to the office. They said someone would be there within an hour. So he sat around for 4 hours for 3 days waiting & they still never sent anyone over there until he went and talked to them. Terrible, terrible service! Staff is rude, doesn't answer or return emails/VMs. It's not worth the money. The only amenity is the gym.....which is tiny and not even worth it. Save your money and your frustrations and go elsewhere. Lee mas

I lived @ Regal Point for 3 years. It was one of the best apartments/condos I have ever stayed in. Its walking distance to so many grocery stores and restaurants. It was one of the most convenient places for anything. Staff is great and helpful.

I have been here less than a year, I paid my rent thru my bank. I made payment on December 28, check was mailed on December 29. They said they did not receive it until January 8th. They called me to tell me there would be a late fee of $50 because it was after the 5th. They said we know that it was mailed the 29th, but its still late. Its not our fault and its not your fault but we are still charging you. On the 9th I received my eviction notice. I cant wait to leave. I just cant stand being... around people that are just out to get your money. Lee mas