Dunlap Square Apartments

I am sorry we did not meet your expectations. We at Dunlap Square want everyone to have a pleasant experience while making your home with us. We pride ourselves on addressing all work orders within 24 to 48 hours and we try to be as nonintrusive as... possible. There are times when we are at the mercy of our contractors' schedules or have to wait for parts, but this should have been explained to you at the time. We check all appliances and fixtures on turnover. Sometimes testing them is not the same as using them everyday, so items may need adjusting after move-in. We are happy to take care of these repairs, when asked. Unfortunately a charming historical building like ours can also cause problems we are not counting on. We want to address noise complaints in a timely manner. As soon as one is brought to our attention, a letter goes out immediately. Sometimes that is enough. If not we take further steps. We are sorry we could not solve your issue as you would have liked. Again, we aim to make everyone's stay with us a good one, so we apologize that we dropped the ball this time. Lee mas