16/1/23
Spacious High Quality Apartments, Respectful and Friendly Staff, Great Price
I've been living in Madison for 8 years now and for the last 3 years I have been living at Scenic Ridge and it was the most pleasant experience I've ever had. Throughout my time here I have been only treated with kindness and respect. For instance, my dishwasher broke down and I contacted maintenance and they responded the same the same day. They told me that they will try their best to get me a new washer as quick as they could, yet I asked if there is anyway that they can get it to me quicker.... Maintenance said they will do what they can and what do you know, 2 days later a brand new dishwasher was installed at my apartment with no charge! Another time I was contacted by management that my rent wasn't paid and I saw that I had a late fee. I realized that when I switched banks I forgot to change my autopay information for my rent payment. I contacted management and told them the story and they fully understood and waived the fee. The very next month the autopay feature didn't work and again they waived the fee. All of my fellow tenants in this apartment complex have been wonderful and we all have had a great time here. Additionally, when compared to apartments in the area you get the most out of your money as management, apartment quality, amenities, and location are all high quality, well maintained, and spectacular. Whenever my co-workers at work are looking for a place to stay I immediately mention Scenic Ridge and I will continue to do so. If you are looking for a wonderful place where you will be respected and heard this is the place for you!
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