15/8/24
Horribly managed
I stayed here for a year and I would not encourage anyone to stay here.
Management sends multiple emails weekly…the same three emails every week for the entire year: (1) dog poop: asking residents to police their neighbors and to take pictures of their neighbors out walking their dog if they think the neighbor left the poop. With the threat of being fined if caught. (2) trash cans: don’t leave trash cans outside at your own driveway or you’ll be fined. (3) parking: you can only park in your... driveway or you’ll be fined. Additionally, you also get emails asking to hide things in your yard so they can take pictures for marketing or you’ll be fined.
You can only pay on their portal if you have it set up as monthly auto pay. If no auto pay, you will be required to pay using MoneyGram and cannot pay any other way—even if they are at fault. If you happen to be late, the is a $150 fee and a $35 NSF fee. You will also get an eviction notice for being late 5 days on rent—even if they are at fault because their system breaks.
There have also been multiple issues with dogs not being controlled by neighbors. A boxer mix was going around the neighborhood, for 3 months, chasing kids and trying to attack other dogs. I was attacked by the dog when trying to get my house with my dog. I suffered some minor injuries and but luckily my dog was not hurt. When I reported this to the management, they were aware of the dog and said that they had several reports. I never received any follow up to my concern and had to reach out to ask what was done about the issue.
These townhouses look nice and are relatively new but you will receive little to no assistance from management. They attempt to find any way they can to fine you and are not responsive to any concerns. They don’t communicate as a team and you will receive different answers from every person in the office.
For the expensive price tag, it is really not worth it and I would encourage you to look somewhere else. I would not recommend this place to anyone. If you drive through the neighborhood you seen a number of empty townhouses and I can attest it's due to the poor management.
Reseña de Apartments.com
Administrador de la propiedad en The Meadows at Berkeley Ridge respondió a esta revisión
We're truly sorry to hear about your experience. We always aim to deliver a great experience and it sounds like we fell short in your case. We understand your frustration and appreciate the feedback. Our team strives to provide quality service and... clear communication to our residents. It's important to us to address your concerns and work towards resolving any issues. Please, reach out to us at your earliest convenience so we can discuss this further. Thank you, The Meadows at Berkeley Ridge.