3/29/23
Don't say I didn't warn you!
I've been here for about four years and never had any issues, the staff was always friendly, property well kept and maintenance team is superb, but now its a nightmare! Its incredibly loud and I've made several complaints about the noise. I've even recorded the tenant above me and sent it to my leasing office and they have done absolutely nothing. I have expressed to the leasing office that I am a nurse and my job is very demanding and at times I can't even sleep because the tenant above me is... so loud. I have threatened to break my lease and was met with a "do what you gotta do" attitude. The gate is always broken, someone was shot and killed in the building right next to mine, on two occasions someone pulled the fire alarm without cause. The first time was late afternoon and the second time was at about 3am and I had a shift at 6:45a that morning. This past Christmas someone who doesn't even live here was caught stealing packages that most residents never got back. There are a lot more college kids here than there was before with a blatant disregard for their neighbors. I don't know if its the management or the desperate need for tenants but I am beyond disappointed and won't be renewing.
Review from Apartments.com
7 People Found This Helpful
Property Manager at SOLA South Lux Apartments responded to this review
Here at Sola, we work hard to ensure our residents feel safe and comfortable. We are concerned to hear you have not enjoyed your stay with us so far. We would like to work towards a resolution, so if you are willing, please reach out to us at (904)... 560-8839 to discuss this further.