9/14/23
Artisan at Viera
Just moved in Sept 5.
The good: Kelli, Jonathan, and Jordan have been killing it. Promptly helping with our transition in. The amentities are high quality compared to anything around.
The bad: Lived here previously and our apartment was immaculate. Our unit this time has been way below the bar. My fiance is immune compromised and after having the clean team come twice it's still had dog debris, bugs, mold, grime, food from the previous tenant. Still cleaning it to be moved in.
Review from Apartments.com
Property Manager at Artisan at Viera responded to this review
While we are happy to hear that our team shows a strong commitment to helping you move in and our comfortable amenities stand out, we are sorry that your apartment home does not meet the standards you expected based on your previous residence with us... . Any remaining need to clean up after the previous resident is disappointing to us and does not meet our standards. Please contact us at artisan@pacapts.com so we may ensure your new apartment home meets the needs of you and your fiancé in every way. Thank you.