9/23/24
management not helpful
At first this place was so nice now...it's falling apart from trash all over to broken doors. Tour yourself and ask to see the back entrance of the buildings. they are all un attended and full of trash and cigarette buds from smokers. Everything is seen by management because some live here and they do nothing to enforce rules. Residents don't care because management doesn't care. This is a perfect example of how a beautiful apartment building goes from 5 stars to a 1. Gates are broken once a... month. Parking is bad because of no rules for parking.They have a dog park that has a broken fence for months ... so you really can't use it because the dogs can get out if you don't have them on a leash.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Eden Ruby Lake responded to this review
We're sorry to hear that your experience at Eden Ruby Lake has not lived up to your initial expectations. We value the cleanliness and upkeep of our property and we take your comments seriously. We understand your concerns regarding trash, smoking... areas, and parking issues. We are committed to improving our community for all residents. Please reach out to us directly at 689-223-7829 or rubylake@zrsmanagement.com so we can discuss your concerns further. Thank you, Eden Ruby Lake.