1/3/25
Unorganized and Lazy
I TRIED to tour this apartment about a month ago despite the warnings I read in other reviews. I was apartment hunting around my work schedule so could not make an appointment. Not at all their fault. I walked in to the office and was greeted by just a glance in my direction. I sat down and waited to be addressed. Another person walked in who had an appointment. Same reaction. A lady walked into the lobby from the offices and asked us both what we needed. The man at the desk still said nothing.... We both explained we were there to see an apartment, I said I didn’t have an appointment. He said he did. She told me they were busy and I would have to make an appointment for the following day (totally fair). She then told the man with the appointment that there was no one that could give him a tour that day because the gentleman at the desk was busy. He asked if she would be able to give him a tour instead and the look of shock on her face was incredible. The gall of this man to expect his appointment to be honored. I piped up and asked why I would bother making an appointment if they clearly couldn’t accommodate them. All she did was look at me and walked away. Leaving both of us standing there. This place lost 2 potential renters that day. Every negative review I read made sense after that.
Review from Apartments.com
Property Manager at The Juncture Apartments responded to this review
Thank you for sharing your experience. We value all potential residents and apologize for not meeting your expectations during your visit. Please know that we strive to accommodate every visitor, whether or not they have an appointment. If you would... like to discuss this further, please feel free to contact the management office directly. We would appreciate another opportunity to assist you in your apartment search.
