10/5/24
Verified Renter
Decent property. Needs lots of improvements for it to be considered an upscale property. The gate and key fobs need to be updated or a manual code need to be in place. Getting stuck without a parking space you pay monthly for is CRAZY. Specially at 3 in the morning and nobody seems to care .
Review from Apartments.com
Property Manager at Ascent Midtown responded to this review
Hi, friend - thanks for taking the time to leave some honest feedback. We are working hard to ensure a great experience across the community. We've worked aggressively to ensure all deterrences upon the asset were resolved. We actively continue to... ensure gates, doors, and elevators are all repaired within a timely manner for our residents. We will always communicate timelines of repairs if we can't meet our 24-hour mark. We appreciate your residency with us and value your feedback. We will continue our enhancements with our new management. Shall you need anything further, please feel free to reach out to our manager at ascentmidtownmgr@greystar.com