12/14/24
Verified Renter
The community is well kept, property is indeed nice, and amenities are good. Office staff could be better about answering phones and follow-up with emails & voicemails. However, I don't regret moving here and would still do it again.
Review from Apartments.com
Property Manager at Render Covington By Crescent Communities responded to this review
Thank you for taking the time to share your experience and for your kind words about our community, property, and amenities. We’re thrilled to hear that you enjoy living here and would make the same choice again.
We truly value your feedback... regarding communication, and I sincerely apologize for any inconvenience you've experienced. Improving responsiveness to calls, emails, and voicemails is a priority for us, and we’re actively working on enhancing our processes to better serve our residents.
Please don’t hesitate to reach out if there’s anything we can assist with in the meantime. Your satisfaction is important to us, and we’re here to help!