Skyhouse South

Worst experience applying for a place in my life .

The biggest appeal of the building is the location, but management should arrange more events for residents and better maintain the amenities.

4 stars for the maintenance team and front desk.
3.5 stars for the building.
3 star for the office. They have made progress and hired since last month.

I’ve lived here for 12 months and decided NOT to renew my lease. Something is always broken in the building rather it is the elevators, parking garage gate, gym equipment, etc. It’s been one month that the parking garage elevator have been broken with no resolution. The parking gate remains open and anyone from the public can walk in and possibly break into vehicles. There is a large homeless population around the BUILDING which I’ve almost been attacked on two occasions. The homeless also sleep... in our parking garage FREELY every night (they can get aggressive at times). Parties almost every weekend and the Police is called but that doesn’t stop the fun. Property management is no help, doesn’t answer calls or emails, and stays in the office all day. Residents dogs pee in the elevators, concierges slow to action, no free parking for guest, maintenance walks around all day, the list goes on. DON’T WASTE YOUR TIME this Highrise operates like a regular apartment complex but WORST. Read More

Property is well-maintained. Amenities are top notch 10/10. Units are updated and very nice.

I decided not to renew my lease because I believe the price is way too high for the size of my unit and the ugly view of the parking garage (all units on one side of the building face the parking garage). Make sure you know the side you’re on, especially if you’re lower than the 10th floor. I was aware but didn’t realize how much it would feel like you’re in the parking garage when you’re sitting on... your balcony and how much of an eyesore it is. People in the garage can also see into your apartment on the lower units because it’s so close.

However, my biggest issue is that the parking garage is detached from the building. I am not exaggerating when I say that it’s taken me up to 15 minutes to get from my car to my apartment and I’m on a lower floor. You have to walk across the parking garage, go down the parking garage elevator (the slowest elevator I’ve ever encountered - it takes a whole minute for the door to open once your on the floor you’re going to) and then walk across an area wide open to the street (which I really didn’t like for safety purposes) and then into the lobby and into another elevator to get to your apartment. I’ve been in similarly priced midtown condos/apartments and they didn’t have detached garages like this. Don’t underestimate what a pain this is to deal with everyday. So exhausting!

Other issues were that the concierges are very hit and miss with how helpful or kind they are. The turnover rate is also very high for new ones and the mail/package system isn’t great. I’ve gotten other apartment numbers packages multiple times and have had a couple of packages lost. Read More