The Drexel Collective Apartments

Same maintenance issues since we moved in in October. We were also promised $1000 off our rent which never happened. Our friend who referred us was supposed to receive $250 which never happened.

My tenure at Drexel collective has unfortunately been marked by a series of disappointments, primarily stemming from the management's apparent lack of attention to basic amenities and security concerns. Two glaring issues stand out: the neglect of maintenance requests and the persistently broken front gate.
Firstly, despite submitting multiple maintenance requests for my dishwasher and stove, the management has regrettably chosen to disregard these issues. It's disheartening to experience such... negligence, as a fully functioning kitchen is essential to daily life. The unresponsiveness to these basic concerns has significantly impacted my satisfaction with living in this community, as the kitchen is a fundamental part of any home.
Equally concerning is the state of the front gate, which has been broken for a staggering 16 months. This prolonged period of disrepair not only undermines the aesthetic appeal of the complex but, more importantly, raises serious security concerns for all residents. The lack of a functioning gate compromises the safety of the entire community, leaving us exposed to potential security risks.
Despite my efforts to bring these matters to the attention of the management, there has been little to no improvement. The frustration and inconvenience caused by the unresolved maintenance requests, coupled with the prolonged security risk posed by the broken front gate, have left me questioning the commitment of Preferred Apartment or new owner Blackstone Real Estate to the well-being of its residents.
Prospective tenants should be aware of these ongoing issues before considering Drexel collective as their home. It is my sincere hope that the management will take swift action to address these concerns and prioritize the safety and satisfaction of its residents, ensuring a more positive living experience for all. Read More

I can confirm the previous "renter beware" review. Happened to me today. I was told AFTER I applied for a unit that was supposed to be available 9/19 would not be available to move into until October 4th. From the very first day of inquiring, I informed management team I needed to move as soon as possible. There was no communication as far as when my unit would be available only that it would be about a week after the unit was available (which is asinine because you should have a week buffer... before putting on the market to give time for maintenance to turn over. I was told today that I selected October 4th as my move in day online and I'm positive that isn't true because there is no prompt to choose your Move in day when applying. IF YOU PLAN TO MOVE HERE MAKE SURE YOU SCHEDULE MOVE IN DAY PRIOR TO APPLYING OR YOU WILL BE RAILROADED Read More

I love it here! It’s pretty quiet, I love my unit, just wish the flooring would have been cleaned properly because there’s like stains and glue or something that won’t come out

The management at The Drexel Collective is simply incapable of doing their jobs and don't care at all about their residents/future residents.

I applied for an apartment via their online portal paying $450 doing so, only to be approved and given a lease with a move-in date a week out from when I applied for and a different rate. I spent 14 DAYS trying everything I could (emailed, called, went to leasing office) to get them to fix this issue with absolutely ZERO communication in return. When they... stopped responding to my emails I had to dispute the change with my bank for the application and admin fee. It looks like the building somehow got their reviews wiped recently but a lot of residents were complaining about similar issues with management and even saying how they had to take them to court.

Save yourself the trouble, there are much nice complexes in the area where the management actually treats you with respect. Read More