10/16/20
DO NOT RENT HERE
This absolutely the most unprofessional place I have ever applied to . The staff is beyond rude . You pay application and administrative fees and they never process your application. It’s been more than 3 weeks and every time I call they say the manager is out of the office . I popped up while on the phone and she was right there when I walked in . Apartments look nothing like photos and prices aren’t as shown . Don’t waste your time here you’ll be better off living under a bride than going... through the stress that this community will bring you!
Review from Apartments.com
37 People Found This Helpful
Property Manager at Villages at Carver responded to this review
Thank you for taking the time to provide feedback about your experience. I will share it with the team so we can see how the communication regarding the application could have been better. Most reputable rental communities have several qualifying... standards that must be met by every applicant. For Fair Housing reasons exceptions cannot be made. As you mentioned in your review the application process was taking longer than expected due to the number of consecutive paychecks required to verify income. When any applicant has not been employed for four consecutive pay periods the income cannot be verified. You also mentioned rents. They are published daily and are in line with our competitors. The prices are subject to change at any time based on supply and demand. In closing, I want to sincerely apologize for the inconvenience you experienced. It is never our goal to provide anything but excellent customer service. Thanks again, Katara, Community Manager
