The Columns at Pilgrim Mill Apartments

If I could give it 0 stars, I would. The appliances in the kitchen were ancient and inefficient, the plumbing was leaky and prone to issues, maintenance was slow to respond to requests, and the heat pumps aleays caused condensation on the cheap windows. It almost made paying their egregious $1,300 early termination fee worth it.

If after this you still think it is worth living here, this is my advice: document, document, document! They will try to blame you for any issues 3ven uf you did nit... cause them. Take photos of every cubuc jnch of your unit and patio so they can't blame you. Read More

If you want to feel less than human when making reasonable requests at your apartment complex, this is the place for you. If you value a clean and safe living environment… look elsewhere. I’ve been here 3 years and it’s gotten worse and worse each year as the rent continues to increase each year. Brian is great, Allison is hit or miss and Lacee is TERRIBLE - she gives the absolute worse service I have ever received. This apartment complex just needs to close down.

To start with the parking is terrible, especially for visitors. The only visitor parking is near the entrance gate. My friend's apartment was in the furthest building from the entrance which leaves a guest with a good hike. A miserable hike in bad weather.
The black mold in my friend''s apartment was the worst thing. I helped him move his belongings to his new home and saw the mold firsthand. The mold was crawling it's way up the walls from the baseboard upward about two feet. It ruined... anything that may have been touching the walls. When my friend reported this issue to management sometime ago, their response was to spray the walls with Clorox. Clorox will not kill or contain black mold. Management also asked if they had been drying the condensation off of the windows. I don't think that condensation on the windows is going to cause a mold problem across the room to the far wall. I think the apartment building has a moisture problem seeping up from the concrete slab that the building sits on. It doesn't appear that management wants to accept this and spend the funds required to resolve the issue. They seem to want to camouflage the problem.
I'm glad my friend moved his family to a new location. It's no place to raise a family.
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PLEASE READ THIS REVIEW CAREFULLY IF YOU ARE CONSIDERING THESE APARTMENTS..FOR THE SAKE OF YOUR HEALTH AND THE HEALTH OF YOUR LOVED ONE-STAY AWAY FROM THESE APARTMENTS... These apartments have been by far the worst we have ever lived. And we have been renting for the last 9 years in 3 different states.. I'm writing this review as my last attempt to settle the matter before i pursue a legal action.. We all know that any landlord is required by law to provide proper living conditions for... their tenants, free from health and safety hazards, often referred to as an "implied warranty of habitability"..For the last 2 years my husband , myself (now pregnant) and two kids have been living in an apartment contaminated with "BLACK MOLD" known as "Stachybotrys chartarum"..As a result my husband has been diagnosed with Acid Reflux and had 3 endoscopies over the last 2 years, lost days of work, my kids constantly having headaches, and we lost furniture, child car seats, and luggage... My husband is in drywall and painting business. He knows from experience that drywall that has been compromised by the mold you must replace it or it will come back..Instead of taking our problem very seriously, they keep telling us to wipe out our windows (which is not why i'm paying full rent and mentioned in the contract) One day last week while we were gone they came without ever warning us or asking permission and sprayed concentrated clorox all over..As soon we walked in, we couldn't breath and had to spent that night at my parents house.. Below are attached pictures from our apartment. This whole thing has been the worst nightmare. We are feeling drained, frazzled and simply put exhausted. We have never had so much fear and anxiety for our health than right now.. No matter who you are, no matter where you come from or what you do for living, NO ONE deserves this.. NO ONE EVER DESERVES this treatment..

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If I could rate it lower I would. This company punishes everyone who comes to visit their family/loved ones because they didn't plan before hand in putting a complex above swampland where there is no possible way of expanding parking. They attempt to rectify this in one way by selling reserved spots which just get parked in by the visitors because they only have 15 spots for them anyways or go park and Kroger and walk a mile I guess is their idea...not sure if they are capible of thinking to be... honest. If you are thinking of moving here then don't because truthfully there isn't any room for anyone else as its already past full capacity. They shouldn't charge such a premium price to be so under accommodated for in certain areas. Read More