12/9/24
good place w/ worst regulation
Good place to live but this place has the worst violation rule in this county.
First - Rent fee - if you are late for your rent and is not paid every 1st day, they will place a vacancy notice onto your door right next day along with late payment of 150USD.
Second - Trash regulation - this is on mandatory lease contract with monthly fee of 65 USD only works on SUN - Thurs after 6PM. Sometimes, they do not take your trash. If your trash is placed without a bin, you get 150 USD violation fee. I... left my trash out on Sunday, no one took it. They do not want to change this and does not even want to bring it up to landlord. FYI, the public trash can is way far from your apartment.
Third - Pet regulation - they have worst pet regulation here. They do not clean the poops even though there is a lot of them in the hallway of the apartment.
Fourth - Emergency maintenance call - they are gonna come but in like 3 days. It is not emergency help if you cannot deliver at least on the same day
Fifth - REGULATIONS - this should be house/home, NOT a work place that has a lot of regulations. This is absurd and absolute nonsense.
Please consider all the above violation rules before signing your lease. I am pretty sure not everyone is fond of what they are doing. If you want to preserve the area clean, start by cleaning some of your regulations.
Review from Apartments.com
Property Manager at 2370 Main @ Sugarloaf responded to this review
Dear Resident,
Thank you for your review. Our team has taken note of your concerns, and we are very sorry for the frustrations you have experienced. Please know that we value your feedback and would appreciate the chance to improve your residency... moving forward. At your earliest convenience, please contact our Leasing Office so that we may address your concerns. We hope to connect with you soon.