Retreat At Johns Creek Apartments

This place not safe, stinky, lot of bugs. poor maintenance.

In year 2, now serious “roaches”!!! Children ride bikes through the parking lots, trow sticks & rocks also. The pool, gym & community room are always closed or when open, dirty! Breezeways are always dirty, spider webs trash. Not renewing, its not worth the money!! Current Resident of a 2/2

I usually don't write reviews but since I'm having the worst experience in this apartment I'm writing this in an exhausted level .. In our Initial days in this apt there were cockroaches and we took many steps to eradicate them but now we are used to those roaming in our living area.. Next is the consecutive Pipes breakage and water leakage for every couple of weeks.. And to the top of it is now "RATS" .. Even after many complaints no step is being taken from apartment side and maintenance... people are so lethargic ..it's oly the tenants duty to catch those rats and to deal with it.. No support even if it's a risky issue ,poor maintenance with Dogs poop in Kids play area and wat not.. Since one is the least I'm giving one star else minus rating for this worst apartment.. Read More

I moved a couple of years back, when they showed the model apartment initially I felt like wow this is the apartment we need to move to. But the day I moved to the actual apartment they were just painting. I thought that is fine. Then the problem started...

1) It is very hard to get the staff on the phone, may take a couple of days to reach them. They have excuses to tell you that they were out to show apartments to clients or busy on the phone with other people.

2) ROACHES ROACHES and... ROACHES everywhere. Even after multiple complaints, they will just say schedule for Pest control. We have scheduled more than 10 times but we have now seen 1000 of them every day. With kids, it's hard to live here.

3) The appliances started breaking apart, particularly the sink, dishwasher, and Fridge. Only for the sink, I have more than 15 tickets in 2 years and I still live with the same issue. They won't fix it right.

4) They have replaced my bedroom carpet 2 times because of the AC leakage from the top floors.

5) Because of ROACHES, I have requested them multiple times that at least move us to another apartment that has fewer roaches. They said I need to terminate my agreement and pay the related amount(2 months' rent) and move.

previously, I have lived in the apartment for more than 7 years and did not have any single issue. The mistake we made is to move to this apartment.

I DON'T RECOMMEND PEOPLE TO MOVE HERE. Particularly with kids. Negative 5 stars may be. Read More

Called Retreat at Johns Creek home for a little over a year. Second week in to the renovated unit my ceiling in the laundry room starts pouring water (Fire sprinkler system busted. Never got told the system was functional again). They cut a whole in the ceiling where the water was spewing and and placed a plastic bag over the area. It remained like that till I vacated. Within two months the ceiling starts dripping again. This time it travels around the fireplace and causes damage to the ceiling... because the leak continues for a couple more weeks. Skipping to the end, unit needed constant maintenance (some of which never got resolved), amenities and front gates not always operational, walls super thin and complaints are hardly carried through. In the end had to pay essentially another months rent for repair to the unit when it was hardly repaired upon the start. Lots of paint. Great location. Interesting management and it goes all the way to corporate. Sorry. Read More