Rosemont Brook Hollow Apartments

We've been here almost a month and we've seen about 4 roaches in the kitchen area. Maintenance is very slow with completing service requests and will "complete" a task without even coming to fix the issue. The front office will 9 times out of 10 not answer if you call so good luck trying. Apartment was marked "ready" but the white cabinets look brown from dirt, there is water damage in the ceiling and the popcorn ceiling fell off in the living room area. Small pantry. A bunch of unnecessary... light switches. When you cut on the A/C or heat it sounds like a hellcat. Vinyl was tearing up in our "move-in ready" apartment. And to top it off the floor plan we were told we would be getting isn't what we actually got and there was no notice prior to showing up to sign our lease. The model apartment is nice tho. Read More

Everybody exceeded my expectations. They worked with me every step of the way and provided great customer service. Very happy with my new place.

Nice people but walked in there and found a huge list of restricted breeds. Even ferrets. Literally a caged animal. Not worth it.

Well the New Management team is GREAT! Will is such a great and understanding manager he really cares about the Property. He has gotten a lot of things done in a timely manner. The property looks a lot Better since the Management has came in. I love staying at Rosemont Brookhollow no loud music, no brake ins, that I am aware of. The property stays clean for the most part. I just love my new apartments.

Maintenance team have done an amazing job assisting me , I had an issue and they all responded quickly to assure that the problem was taken care of .
Thanks Shawn, Dan, and Kiko you guys are doing an incredible job !