3/12/25
Would not live here again
I have lived here so far for 1 year and a half. I never had any issues until recently. When I first moved in I had put in a maintenance request for my washing machine a month later due to it not completing its cycle. I then put in 3 more work orders for the same appliance for the next couple of months. My washing machine work for a year until recently and now that the whole machine stopped working they are making me pay for a new washing machine even though I was given a faulty one from the... beginning. I have spoke to the property manger and maintenance time multiple times and explained this situation however they insist on me pay for this appliance and stating that I caused it to break by having “debris” in the back of my washing machine. I pay my rent on time and I never cause any problems. They are a money hungry property that will make you pay for any issues they do not want to pay for. I will never live here again and I suggest you shouldn’t either!
Review from Apartments.com
Property Manager at 53 West responded to this review
We are truly are sorry to hear about the issues you've experienced with your washing machine. We understand how frustrating this can be and we apologize for any inconvenience caused. We would like to discuss this matter further with you. Please reach... out to us at 1 678-450-9031 or 53westmgr@willowbridgepc.com at your earliest convenience.
Sincerely,
The 53 West Management Team