6/18/18
Generally Happy
When we toured we were so happy with the landlord, Sandie is wonderful and has been helpful ever since moving in a few months back. Overall, we're happy with our apartment but there are a handful of things we are disappointed in. The washer/dryer shared by each floor are described as energy efficient but we ALWAYS have to run two dry cycles on our clothing. It's just more of an annoyance since it already costs $3 to wash and dry but always needing a second dry cycle takes more money and an extra... hour. There have been a handful of times where we have no hot water, no water pressure, etc. and we find out later they are doing work on plumbing but we were never told that. When the pool opened we were told it's open from sunrise to sunset....however it's really just open whenever the maintenance feels like opening it/closing it. Sometimes it's open at 9AM, noon, and other days not until 5PM. The pool is also disgusting and we've never seen maintenance cleaning it with the nets. Instead we clean it anytime we decide to use the pool because it we won't we're surrounded by bugs, leaves, and other debris. These are a lot of smaller issues, but these are things we really hope become better since it's a continued annoyance. Overall recommend Ingersoll Towers, but don't get your hopes too high.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Ingersoll Towers responded to this review
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.