8/29/24
Very unprofessional management.
Hello dear friends think twice before you move here.
If there is an option to give them a negative review I will do it.
Almost 5 days this office consider my application, and then they text me back and forward no phone calls, when you will call them there is the phone line will always busy. So they text me with no name you don't even know there is he or she no name at all.
Finally after 5 days they ask me for pay stab, it seems like they working one week on your rental application for 200$ at... the end they probobly forgot to ask; Do you have a PayStub?
What they are doing for this 5 days? no body knows. The regular Apartment complex taking care about application 24hr never 5 business days. So, I send them my all docs and Bank Statement, took another few days and then they said you know what, we looking for a PayStub because we don't know if management will accepting your bank statement.
that's mean the manager don't even know about my rental application they just thinking maybe!!!!! will not accepted.
In This point I make decision to stay away from so not organaized rental Office. Dear Friends there is a lot of beautiful apartments with 27$ rental application fee. When I went through this I get understanding, every review in this list is Big Fake why? Because you working with students on training who works for hours not for result. so don't waist your time on it. Take care of your self and on your family. Just stay away.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Cortland at Ten Mile responded to this review
Hello,
We sincerely regret that you had this experience. We understand how important timely communication is and regret that we fell short in this case. We would love the opportunity to look deeper into this issue and see where the communication... fell through so it can be addressed. You can call our office at (208) 768-8212 or by email tenmile@cortland.com. We hope to hear from you soon!
- Your Cortland at Ten Mile team
