12/2/24
Verified Renter
My review has gone down since the last time. I would have given it 3&1/2 if I could.
Before I share what’s not working, I want to say that the staff who care, really do! The ladies who clean the building are kind & thoughtful & a few of the door people are, too.
Having said that, the quality & attention to maintenance has gone down. There’s an issue with our toilet that never gets resolved. I’ve spoken with other tenants & they’re experiencing the same thing. The back door to the dog run... has been broken for weeks, the view out on the pool looks like a small swamp. The new manager who took over doesn’t seem like she likes people. There’s, over all, a more antagonistic feel. We’re paying luxury prices in Uprown which I think is why the building is half empty. The experience is not luxurious enough to justify the price. The cabinets are Ikea, the toilets don’t work like they’re supposed to & the management seems unhappy.
It was great building when we moved in. Not as much anymore.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Solverre responded to this review
We are so sorry that your experience has not been up to par recently. It's heartening to hear that you've had positive interactions with some of our team members, but we regret that other aspects have not met your expectations. We take your concerns... about maintenance and overall atmosphere seriously. We encourage you to reach out to us directly at 1 312-601-4600 so we can better understand and address your concerns.
Sincerely,
The Solverre Management Team
