3/5/25
Very poor experience
I was a resident at Carlton apartments for 7 years and with every passing year they get worse and worse. They have hardly any maintenance staff and the guys they do have do not complete repairs correctly. I have countless faulty repairs, countless issues with my apartment that they ignore and won't fix, countless issues with my apartment that they caused during other repairs. Also, generally speaking, they just don't keep up the complex or the apartments. For example, The cabinets in these... apartments are so old the faces of them randomly fall off and you cant use 90% of the outlets in the apartments because the outlets are so old that whatever you plug in will fall out immediately after you plug it in. They have had dead rats in their pool before. The tennis court ground is completely destroyed. People have been shot in the complex. The garbage at the compactor is often overflowing with trash piled up everywhere. The ladies at the office are extremely unprofessional and disrespectful; including the office manager. I would highly recommend not renting from Carlton Apartments.
Review from Apartments.com
Property Manager at Carlton Apartments responded to this review
We are sad to see you hold such a low perception of our community at this time. Our team wants all of the features in your home to be in the best condition possible, and always encourage residents to call us or drop by the office so we can better... evaluate the situation. Additionally, we are always happy to take a look at areas in the community that might need extra attention, such as the compactor. If you still have questions about your time here, please let us know and we'll be glad to address them.