Carlton Apartments

I was a resident at Carlton apartments for 7 years and with every passing year they get worse and worse. They have hardly any maintenance staff and the guys they do have do not complete repairs correctly. I have countless faulty repairs, countless issues with my apartment that they ignore and won't fix, countless issues with my apartment that they caused during other repairs. Also, generally speaking, they just don't keep up the complex or the apartments. For example, The cabinets in these... apartments are so old the faces of them randomly fall off and you cant use 90% of the outlets in the apartments because the outlets are so old that whatever you plug in will fall out immediately after you plug it in. They have had dead rats in their pool before. The tennis court ground is completely destroyed. People have been shot in the complex. The garbage at the compactor is often overflowing with trash piled up everywhere. The ladies at the office are extremely unprofessional and disrespectful; including the office manager. I would highly recommend not renting from Carlton Apartments. Lee mas

The higher leaders in the office are rude. Maintenance comes whenever they feel like it and barely fixes anything. My garbage disposal has been trash from the time I moved in. I have also had a flood and there are red ants since I have been here. Next year I will not be here and will be moving somewhere else where I know my money will be appreciated with good customer service. Once again please do not move here .

It’s awful.

The maintenance staff are lazy, it seems, as they do not come fix any problems regardless of the situation. When we first moved in here we came with the impression that these people would fix things top-notch. False.

When we addressed our issues the first week of moving (the kitchen floor floods every single day, when it rains the water gets inside, the microwave installed stopped working so we had to result in buying one ourselves, the garbage disposal clogged so we had to unclog... it ourselves because they took almost a week to finally come, stains were on the carpet from past resident even though they claimed to have cleaned them, the screen of my bedroom window fell off and no one came to fix it, etc.) Parking spots are also difficult to find and some people even result in parking on the side of the road if you aren’t lucky enough.

There is one positive thing though. Since we’ve moved we’ve never really had any issues with any of our neighbors, so that seems to be the only good thing about these apartments thus far.

Thankfully we will be moving by the end of the month but I would never recommend anyone. Lee mas

Do not move here!!!! The people who work at the desk are very disrespectful. When we need something fixed they never fix it. There are dirty stuff on the carpets, many spiders,and poison ivy.! I'm saying this for you safety do not move here!

I had problems from the moment I moved in. First was the cleanliness of the place. The carpets looked okay, but the bathroom mirror, counter, and cabinets had splotches of paint all over then, and it was obvious they hadn't bothered to dust the vents before they were painted. They were absolutely caked with grime, all held together neatly with sloppily globbed paint.

Ants were EVERYWHERE. They came out of the ceiling, the outlets, through gaps between the windows and walls (the windows... themselves were either painted shut or so rusted that I couldn't budge them), and of course all throughout the kitchen. They even got into the airtight containers I stored food in. I made a few calls to the office, but never got any resolution.

A couple weeks after I moved in, I get a knock on my door. It's maintenance, saying my bathtub is leaking into the apartment underneath me. Before I can say anything, the guy PUSHES HIS WAY (at the time I was a single woman living alone) into my apartment and tracks mud all the way from the front door to the bathroom. I have no idea if the bathtub was actually leaking, but I do know that Mr. Maintenance Man cracked a tile around one of the taps. The whole tile came off the next day, making yet another path for ants to get in. Again I called for a fix, and never got anywhere.

And then there was the mold... mother of all that is holy, the mold. The ceiling tile above the (warped and wiggly) kitchen bar was so logged with water that it COLLAPSED ON TOP OF ME and covered me in pieces of tile and filthy water. Turns out my AC had been leaking, and probably had been long before I moved in. No way could that much water have accumulated in the scant year I'd been there. I reported it, but when I moved out about two weeks later, still no one had come to deal with it. Oh, and all that water that drenched me when the tile collapsed? Yeah it caused a rash. All over my neck, my chest, my face, my arms... it took two rounds of antibiotics and untold quantities of cortisone cream to get rid of it.

Twelve months in this place was twelve months too long. The only good thing I can say about this place is that they didn't charge me for any of the above disasters. Lee mas