Pinnacle West Apartments

I have lived here for 3 years and love how peaceful and friendly the community is. My neighbors all help to look out for one another, yet keep to themselves, which has been a great change of pace from the previous senior community I lived in. Staff are just as friendly whenever I need assistance with paying rent, putting in a work order request, or just stopping by the main office to chat. Seniors can easily feel isolated or lonely when they don't have friends or family nearby, so it is great... knowing that I have a whole community surrounding me that I can lean on when I need to. Read More

I have lived here for over 4 years and have never seen so many upgrades put into the property as I have seen the last 6 months after new ownership took over. The hallways have bright, new LED lighting that make it much easier for us seniors to see. The floors are all being replaced with plank flooring, so now I no longer see old stains in the carpet when coming home, doing laundry, checking my mailbox, etc.

I just moved in this month after a disastrous year.
Gina and Nedra have bent over backwards to help me with my move in. Nedra has been an amazing help! She stayed late for me when I was late for my lease signing. Then still did my walk through, and explained everything to me. I felt very cared for. Nedra is on her game. I was a Regional Property Manager for 10 years and in the industry for 32 years, and I haven't seen a better property manager! I really love it here. It's vary clean, quiet and... well cared for. I can't say enough about the great things they are doing here! 5 stars for sure! I'm trying to get two of my friends to move in! I'm going to copy this review to as many places as I can! Read More

NeighborCare of Chapel Hill is great place to live several people come to live here because their parents lived here in the past. Even folks that move out often come back. They have friendly staff who care about you and assist you with even when it way outside of the scope of their jobs. Not to mention all the activities they have which is uncommon in a independent apartment complex.

Neighborcare Chapel Hill does not have a swimming pool as advertised. I also seen some advertisements on a tanning salon that they do not have so a lot of their information is misleading. They also do not have a 24-hour security because they fired them about 2 months ago along with their cleaning crew. Some buildings goes weeks before it is cleaned. Trash piles up in the trash room and brings in mice and cockroaches.