7/15/26
Verified Renter
New resident warning!!!! If you’re considering living here, be aware that rent does not include parking. Residents pay $10/month to park, and every guest vehicle must be registered (vin number, license plate, make/model of their car) and costs $5 PER VEHICLE , PER DAY just to visit, that’s unreasonable. I have a lot of friends and family in the area and don’t want to put $50 aside a month just to have dinner or a game night. I couldn’t imagine dating!!
Less than a month after moving in, my... car was towed. I followed the vehicle registration instructions I was given and never received any notice that my registration wasn’t complete. When I went outside for work, my car was gone. I called the police thinking it had been stolen, and the responding officer handed me a warning notice from the leasing office stating my vehicle wasn’t registered and was at risk of being towed—even though it had already been towed. It cost me $209 to get my car back and I missed half a day of work.
When I spoke with the leasing office, I was told they were “past the warning stage” and that it was “just unfortunate timing” because I had recently moved in. They then gave me a different QR code to register my vehicle, with no effort to resolve the situation or acknowledge the confusion.
Based on my experience, I would highly recommend looking elsewhere if you’re searching for reasonable accommodations with more transparent policies and better treatment of new residents.
Review from Apartments.com
Property Manager at Arlo of Olathe responded to this review
Hello, Thank you for taking the time to share your experience. We are sorry to hear that your move-in did not meet your expectations and that you found the parking and guest registration process frustrating. We understand how concerning it can be to... experience unexpected issues with vehicle registration and towing, particularly during the transition into a new home. Our parking policies and registration requirements are intended to be applied consistently, and we encourage any resident with questions or concerns to contact the leasing office so we can review their situation and provide clarification. We appreciate your feedback, as it helps us evaluate how we communicate important community policies with new residents.
