Florence Apartments

It's disgusting, nobody is ever in the office when you need them, even during business hours. Never answer the phone. Outlets are all broke or loose. Roaches everywhere, even had mice. People always partying outside. This place is HELL!

There's roaches and you have to pay for the exterminator fee even tho it's something you can never control living in apartments. They don't have assigned parking. Half of the washers and dryers are broken at their laundromat and they never fix anything...

This is the worst you can find in this part. I currently reside in the place and about a year ago I have had problems in the apartment. The first thing is that each year you increase the cost of rent, which seems absurd when you have nothing in this apartment complex that warrants the increase of it. Second, there are wanderers sleeping in the corridors increasing the insecurity in the place. Third, the administrator is never in the office. The light bulbs are damaged in the part of afura (near... building 7420) there are neighbors who have gone to notify him and do nothing. More than 8 months ago it was notified that the door of the second floor where it does not have the arm that closes it automatically and has never been fixed. The green areas have little maintenance. In the apartment where I live more than two months ago, a large filtration was reported on the bathroom ceiling and after two and a half months they stopped filtering leaving the roof of the bathroom untreated (there is a very large hole in the ceiling) after that this has not been fixed now there is another big leak in the roof just inside the bathtub. Each time the tenant on the third floor showers, the roof filters apart from the fact that another hole is being made in that area and if they fill the bathtub in the apartment above, the bathtub in my apartment fills with water until it almost falls apart. I do not know how many times I've been to the office and they always tell me they'll come fix it and they never come. If you have the opportunity to read before renting in this place you will save future problems. DO NOT BE FOOLED!!!! Read More

Everything went wrong from day one. We could not move into our apparment on the move in date because they had not finished "cleaning and fixing". When we finally moved in we could not flush our toilets for the first few days due to the fact they were not bolted down. There was old food left in the fridge, giving a terrible oder throughout the whole house for weeks. The stove had huge burn marks around the burners. The landlord is never in her office. Things break (i.e. Dishwasher, Garbage... disposal, ext) take a week or more to fix. Our neighbors had bugs so bad they started coming into our house and we tried several times ourself to fix the problem but they just kept coming only to be forced to go to the office for help. She tells us, She can not tell me who had the problem but someone had a problem and it was being handled. To me that should be something the residents should know about. The pool opened late into the season and when it closed they turned off the pumps but left the water in the pool rendering a green putrid look. Cable lines just put through holes in the wall with no covers. Cabinets will not stay shut and our porch has nails and big splinters all over it. There is never enough parking so you have to park one street over. I honestly do not have one good thing to say about these apartments. Read More

They take horrible care of the area, and the apartments themselves. Kids are everywhere destroying property and management does nothing about it. They will ignore you phone calls and emails if you try to complain or try to have something fixed. There are cockroaches literally everywhere. The community is just as bad at the management; illegals are everywhere.