1/14/25
Roaches
I have lived in these apartments for almost 5 yrs. I have had several issues over the yrs. Broken ac in the summer that took 3 months to fix. A broken heater in the winter that took 10 weeks to fix. Now after 5 years there are roaches everywhere. Even after pest control they are still crawling everywhere. I keep a clean space and I know I was not the cause. Do not move here!!!
Review from Apartments.com
Property Manager at Mallard Crossing at St. Matthews responded to this review
Hello,
I'm sorry to hear you have had issues with your apartment home. I apologize that the ptac units that are in studios do take some time to get, but I'm glad were able to get that replaced for you.If you have still have pest issues, please let us... know so we can send pest control back to your apa rtment, as we do not have an infestation. I'm happy to help if you would like to discuss additional concerns.
Best,
Leslie Redle, Community Manager