3/5/22
Zero Stars!!!
The management is beyond terrible! Every time it rains, my exterior brick wall leaks so much it floods the living room and dining room. I’ve heard from other residents that it’s a problem all over the building because it hasn’t been properly maintained. Management kept telling us the mortar needs to be repointed and that they would fix it soon. It’s been 3 years now. The latest property manager (there have been at least 3 so far) said the management company can’t afford to fix it and that we can... always move. It consistently takes months for them to respond to routine maintenance issues. (Our only toilet didn’t work properly for more than a month before they finally got around to fixing it.) The building and apartments are unique and I love the aesthetic, but the walls (and ceiling and floors) are thin and you can hear EVERYTHING. And the fact that they don’t seem to care about their tenants and expect us to accept their yearly rent increases while they refuse to even weatherproof their apartments is inexcusable!
Review from Apartments.com
10 People Found This Helpful
Property Manager at Atlas Lofts responded to this review
Hello User,
Thank you for sharing your experience at our community. We're very sorry to have fallen short of your expectations and hope you'll accept our sincerest apologies. We're committed to addressing your concerns and ask that you contact us... with any additional details that may help us in our efforts to investigate any shortcomings and rectify any outstanding issues. Thank you again for your feedback.