6/23/20
Poor maintenance and inattentive management
Interior of apartment buildings regularly stink like cigarettes and weed. Complaints to management fall of deaf ears. We had no hot water for around two and a half months. Managements response was "we're going to fix it". I had a light switch broken in my bathroom when I first moved in which controlled the fan and light, it took maintenance three months to fix this. There's currently mold in my bedroom and bathroom growing. I've been cleaning it and contacted maintenance about it coming back, no... response at all, it's probably in the walls. Walls are paper thin and washer and dryers are regularly broken. You get the gist, this place is a pit
Review from Apartments.com
8 People Found This Helpful
Property Manager at Pondside at Littleton responded to this review
We are sorry to learn about your experience at our community. Pondside is a smoke-free community, and our management team follows up with residents who do not abide by those regulations. Our team was aware of and immediately addressed the hot water... issue within the same week it occurred. Any residents experiencing further issues were urged to contact our team. We hope you can connect with our management team at 978-486-4007 to discuss your concerns further. We genuinely want to help in any way possible. Should you feel more comfortable speaking with our Customer Relations team, you can do so at 855-223-8966. We hope to hear from you soon.