Pondside at Littleton Apartamentos

We are sorry to learn about your experience at our community. Pondside is a smoke-free community, and our management team follows up with residents who do not abide by those regulations. Our team was aware of and immediately addressed the hot water... issue within the same week it occurred. Any residents experiencing further issues were urged to contact our team. We hope you can connect with our management team at 978-486-4007 to discuss your concerns further. We genuinely want to help in any way possible. Should you feel more comfortable speaking with our Customer Relations team, you can do so at 855-223-8966. We hope to hear from you soon. Lee mas

Thank you for taking the time to share a review with our team. We are disappointed that your experience fell short of your expectations while living at our community. We'd greatly appreciate the opportunity to hear from you directly or meet with... you in person to learn more about your individual experience. Please contact our management office, or, if you'd prefer, you may contact our Customer Relations department at customerrelations@beaconcommunitiesllc.com or 855-223-8966. Thank you again for sharing your review. Lee mas

Thank you for taking the time to share this review. We’re glad to hear you’ve enjoyed the abundance of storage space in your apartment home, the value of having heat and hot water included and no fees for pets, and the convenience of living in... Littleton’s beautiful, tranquil setting that is so close to major roads and highways. We’re sorry to hear that in other ways your experience at our community fell short of your expectations. We appreciate the assistance of residents toward notifying our team when building matters like excessive noise from neighbors arise so that we may take steps to resolve it. We also appreciate residents’ help toward effective enforcement of our Smoke Free Policy. Since we do not have the opportunity to be in every area of the community often enough to witness residents violating the Policy, it is much appreciated when residents report any signs of smoking they come across during or after hours toward creating the best Pondside possible. If there is anything else we can do to make life at Pondside even better, please contact our office or email customerrelations@beaconcommunitiesllc.com. Thank you again for your review. Lee mas

Thank you for sharing this review with our team. We are disappointed to hear of your experience. It is not at all what we aim to provide our current and future residents. Regarding smoking, residents are key in assisting us to enforce the Smoke... Free Policy most effectively. We always appreciate hearing reports of violations that we are unable to witness ourselves and we protect residents’ anonymity and privacy. We would appreciate the opportunity to meet with you regarding the matters you’ve addressed. Please contact our office to schedule a time to meet with us, or, if you’d prefer, you may email our Customer Relations department at customerrelations@beaconcommunitiesllc.com. Thank you again for sharing this review. Lee mas