12/16/22
Bad place
Really bad management!
Poor communication at all ! No spot to park at all
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Royal Crest Estates North Andover responded to this review
Hello, thank you for sharing your experience and feedback for Royal Crest Estates North Andover. Our community team and residents will always work with a mutual atmosphere of respect. To address your experiences we apologize if at any time you felt... our customer service did not meet your expectations. Any concerns expressed or that may have been previously missed, we would certainly take the time to address. Our team closely monitors the number of resident vehicles at the community to the number of available spaces to ensure lots are not over capacity. All overnight guests are required to have temporary parking passes, which are assigned based on availability. We understand that residents being able to find parking is important. To alleviate the stress of finding a parking space please consider an uncovered reserved space that will always be open for you daily.
Without a name we are unable to locate you in our system so that we may address your feedback directly. Please feel free to reach out to me at ICanHelp@aircommunities.com so we can discuss further. -Susan