Windsor Village at Waltham Townhomes

The air conditioning didn't work. At the end of the summer, still didn't work. There's a cord going through our apartment, & my kids & I trip on it several times each day. It was supposed to be fixed months ago, over the summer. It's December. They told me on the day I moved in, not before signing the lease that the plumbing was old. Oh yeah it is. We've had both toilets, & sinks overflow. I used to call maintenance, but they're so intrusive, I bought plungers, both for sinks, & the toilets.... Also, the day I moved in I was told their gates can blow down if they're closed down, & they're $500. Why not tell these things before signing the lease. I was in the shower when a maintenance man came in, all the way upstairs while I was naked. I mentioned it to the office, & they told me the air conditioner, that they were supposed to fix over the summer, had somehow leaked into the apartment below, so they had the right to let himself in. I asked couldn't he have called or texted begore so that I could be dressed? No, was the answer. But that they'd only enter like that for emergencies. Then the other day, they came in without notice, for a routine filter change. We had boxes against the wall that didn't fit in storage that my son moved for me against the wall. Our Christmas tree was up, but our decorations were not on the tree, but all over the couch, because my mother is in the emergency room, & I haven't had it in me to decorate, because we're not sure what's going to happen. So during this routine call, they complained that the boxes looked messy, & the decorations untidy. I'm unsure why they care. There's no damage, it's just storage in our living room, & I certainly didn't expect anyone. They wrote they'll be back next week, & expect me to move the boxes, & make it tidier. I lived at the Ridge, & never once had an issue. I'm moving back there as soon as I can. The tiny laundry machine never works, & I need the dryer to go through 6 cycles for each tiny load. The dishwashers also tiny, & dishes often come out dirty. The recycling is non existent. I paid less st the ridge, there was ample parking, & loved it. It was smaller, but it cost less, & was never so problematic. They're actually coming back to see if my boxes are neatly stored? So rude too, no privacy, so intrusive. Read More

I am looking to rent an apartment at Windsor Village at Waltham. Sam at the leasing office has been especially helpful with accommodating tours and answering any questions we may have. We look forward to moving here soon.

PLEASE BE AWARE OF THE CHEAPER RENT TRAP!! I started my lease almost 3 months ago and our neighbors upstairs have been making all kinds of loud noises throughout the day from 7 AM until 3 AM.More over the management will try to convince you that whatever problems you are facing are normal. So if you want to lease here please be ready to say goodbye to your night's sleep and be ready to hear that whatever you are facing is normal.

Do you like to live in an apartment with completely worn out carpet? With appliances that would make your grandparents feel nostalgic? Do you enjoy paying 2.7x the water rate set by the City of Waltham? How about if you could hear every little thing your upstairs neighbor does? Do you like that calming sound of the fire alarm that would wake you up 3 times in the middle of the night and of course as it pleases? Do you like living among the mother nature with bugs, CENTIPEDES and other insects... inside your house?

If your answer is YES to all (or any of these) then Windsor Village at Waltham is perfect for you.

But for others, seek inspiration from Usain Bolt and run as fast as you can away from this community.

Though, the maintenance team does an AMAZING job, kudos to them, they are like the spider-man trying to stop Thanos Read More

Poor quality of neighbor.
Whoever lives on the second floor above my unit creates a lot of noise. The noise often continues till 10 pm or midnight. I have made a lot of noise complaints to the leasing office and nothing changed. I even had to call a police officer one time to calm the 'whoever' down (I mean.....it was 3 am!). The building is old and you can almost notice the 'whoever' is talking. My living experience in this community has been extremely disappointed. I do not recommend living... here.

---update from last night---
The water heater leaked and the alarm sounded loudly at 3:30 am. I woke up and I called the emergency maintenance. Waited for 50 min and someone showed up...(the alarm was on all the time).
The maintenance guy told me it was the water heater (which is placed in a utility closet that is locked up) for the second-floor unit...
First, I don't really get why the water heater for the second-floor unit is placed on my floor.

Second, I suffered from the unnecessary noise in the middle of my sleep for the tenant who lives on the second floor. For this note, the staff never explained what is placed in the closet when I moved in (I got it I did not ask and it did not change the fact that when the water heater goes down, who will be suffering?).

Third, the staff in the leasing office did not say anything about this disturbing and disappointing experience. Also, the staff did not reach out to me or write an email to me to keep me posted (at least, the staff needs to tell me if the replacement of the water heater is complete..).

---update on Jan 15 2022---
The water leaked out from the ceiling and it was from the sink on the second floor. The maintenance guy who came in for the first time did not solve the problem and the water leaked again after a week.
The ceiling was cut open and they asked me to run the blower to dry the water out, which consumes your own electricity. After drying, the maintenance guy came to close the ceiling and painted/brushed the ceiling, which created a lot of powders in your living area. All the unnecessary inconvenience will come to you if you LIVE IN THE FIRST FLOOR and NO ONE IN THE LEASING OFFICE CARES.

Again, I do not recommend living here. Read More