4/4/25
Avoid Living at Elan Union
The management team at Elan Union consistently fails to support tenants. As others have pointed out, they lack accountability, empathy, and clear communication. Important notices and reminders are often sent only after an issue has already occurred, leaving residents frustrated and uninformed.
Package deliveries are another ongoing headache. If your package isn’t in the mailroom, be prepared for a scavenger hunt across three other locations just to track it down.
Overall, the lack of... responsiveness and poor management make living here far more frustrating than it should be. If you're looking for a well-managed, hassle-free living experience, I would strongly advise looking elsewhere.
Review from Apartments.com
Property Manager at Elan Union Market responded to this review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right.