Elan Union Market Apartamentos

The management team at Elan Union consistently fails to support tenants. As others have pointed out, they lack accountability, empathy, and clear communication. Important notices and reminders are often sent only after an issue has already occurred, leaving residents frustrated and uninformed.

Package deliveries are another ongoing headache. If your package isn’t in the mailroom, be prepared for a scavenger hunt across three other locations just to track it down.

Overall, the lack of... responsiveness and poor management make living here far more frustrating than it should be. If you're looking for a well-managed, hassle-free living experience, I would strongly advise looking elsewhere. Lee mas

Elan community has the most amazing leasing team, highly professional. Quiet / clean / great location .
I highly recommend this to anyone looking for a home!

I lived in 2 different 2 bedrooms during my stay at Elan. I never once had a problem. The leasing staff has always been kind and accommodating. Maintenance is wonderful. I was devastated leaving when I made a long distance move. The property manager John has always gone above and beyond to keep the building peaceful. He’s put on great community events and was the highlight of my stay. He made sure my requests were always met or we could come to a reasonable compromise. Overall a stellar... community. I have worked in property management and I can assure you this has been the best place I’ve lived in MA. 10/10 Lee mas

Great community. Everyone from leasing to maintenance has been always helpful, courteous and professional.

Elan Union Market provides the comfort, convenience and charm of Watertown along with proximity to Cambridge.
I love the modern amenities and especially the pool.
It is pet-friendly, family-friendly and a terrific place to live in the Boston area.